Privacy Policy – Home Pro Appliance

Privacy & Terms

Last updated on March 5, 2026

This Privacy Policy outlines how Home Pro Appliance (“we”, “our”, or “us”) collects, uses, and discloses your information when you use our website and services.

We are committed to protecting your privacy. By using our website, you consent to the collection and use of personal data in accordance with this Privacy Policy. The information we collect helps us improve our service and better serve your needs.

Home Pro Appliance operates the homeproappliance.com website (the “Service”). This document informs you of your privacy rights and how applicable laws protect you.

Interpretation and Definitions

Interpretation
Words with capitalized first letters carry specific meanings as outlined below. These definitions apply equally whether the terms are used in singular or plural form.

Definitions: For the purposes of this Privacy Policy:

“You” means the individual using the Service, or the organization or legal entity on whose behalf the individual is using the Service.
“Company” (referred to as “the Company,” “We,” “Us,” or “Our”) refers to Home Pro Appliance, located at 1460 Broadway, New York, NY 10036
“Affiliate” refers to any entity that controls, is controlled by, or is under common control with a party. “Control” means owning 50% or more of voting shares or other equity interests.
“Account” means a unique profile created to access and use our Service or its specific features.
“Website” refers to Home Pro Appliance.
“Service” refers to the Website and all services provided through it.
“Country” refers to the United States.
“Service Provider” means any individual or company engaged by the Company to operate, provide, or support the Service, or help us analyze Service usage.
“Third-party Social Media Service” means any external website or platform through which You can log in or interact with our Service.
“Personal Data” refers to any information that identifies or could identify an individual. Under CCPA, this includes data that can be linked, directly or indirectly, to You.
“Cookies” are small text files stored on your device that collect information about your activity on the Website and enhance your browsing experience.
“Usage Data” refers to information automatically collected during your interaction with the Service, such as time spent on pages and interaction metrics.
“Do Not Track (DNT)” is a privacy preference supported by some browsers to restrict tracking of online behavior across websites.
“Business” under the CCPA refers to the Company acting as the legal entity collecting and determining the processing of Consumers’ personal information within California.
“Consumer” under the CCPA means any California resident, including those temporarily outside the U.S. but still legally domiciled in California.
“Sale” under the CCPA refers to sharing or disclosing personal information to third parties for monetary or other valuable consideration.

Marketing Disclosure

This website serves as a group advertisement platform, and participating service providers may pay a fee to appear here. Home Pro Appliance is not a licensed contractor and does not directly offer repair or installation services. Instead, we operate as a matching service, connecting homeowners with independent local appliance service providers. Service availability may vary by region and is subject to change without notice.
As a marketplace, this site may receive compensation when a qualified lead is referred to a service provider. However, no additional fees are earned if you choose to obtain services from a provider. This connection does not imply endorsement or partnership beyond the lead referral.
All appliance repairs, maintenance, and installations are carried out exclusively by third-party contractors of your choice. HomeproAppliance does not collect payment for, or on behalf of, any contractor. Any costs incurred are to be paid directly to the chosen contractor by the homeowner.
The products and services listed are promoted by the site owner, who does not personally recommend or guarantee any specific provider. Qualifications may vary by contractor, and we strongly advise customers to verify each contractor’s licenses and insurance coverage before hiring.
Appliance Repair Shop is a free service designed to connect you with local, independent service contractors. While we strive to streamline your search for appliance repair experts, we do not warranty or guarantee the work performed. The responsibility for due diligence rests with the homeowner.

Compensation Disclosure

You should assume that we may receive compensation for purchases of products or services featured on this website, especially those not created, owned, or directly controlled by Home Pro Appliance. In other words, while it’s generally understood that businesses earn revenue by selling their own products or services, it’s also common practice for third parties—like us—to earn referral commissions by promoting offerings from other companies.
This process is similar to how retailers operate: they typically do not manufacture the products they sell but instead act as intermediaries between the manufacturer and the consumer. In the same way, we may earn a commission if you choose to engage with or purchase a third-party service or product mentioned on our website.
Our goal is to connect you with solutions that meet your needs, and any compensation received does not influence our commitment to accuracy and fairness in the information we provide.

Phone Calls, Caller ID and Electronic Messages

When you make a phone call through Home Pro Appliance or one of our referral partners, your caller ID information may be shared with technicians or service providers within our network. All calls may be recorded for quality assurance and training purposes.
By using our services, you consent to receive electronic communications, which may include emails, phone calls, and text messages related to service inquiries, updates, and follow-ups. You may opt out of these communications at any time by submitting a request through our contact form.

Professional Consultation Disclaimer

homeproappliance does not provide legal, financial, medical, or any other form of professional advice. While many products or services may address common household issues, any decisions involving legal, financial, or health-related matters should be made with the guidance of qualified professionals such as attorneys, financial advisors, tax consultants, or healthcare providers.
Nothing we communicate—whether written or spoken—is intended to substitute for professional counsel. You are solely responsible for any actions taken or outcomes experienced based on your use of products or services referenced through our platform.

Types of Data Collected

Personal Data
While using our service, homeproappliance may request certain personally identifiable information to contact or identify you. This may include, but is not limited to:

Full name
Email address
Phone number
Address (Street, City, State, ZIP/Postal Code)
Call recordings
Usage data

Usage Data
We collect usage data automatically when you interact with our service. This data may include:

IP address
Browser type and version
Pages visited on our service
Date and time of visit
Time spent on each page
Device type and identifiers
Diagnostic and technical data

When accessing our service via a mobile device, we may also collect:

Mobile device type and unique ID
Mobile operating system and browser type
Mobile IP address
Diagnostic and usage data sent by your mobile browser or device

This information helps us improve the performance, functionality, and security of our services.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to monitor activity on our Service and store certain information. These technologies may include cookies, web beacons, tags, and scripts that help us collect data, enhance functionality, and improve our analytics.
You can configure your browser to refuse all cookies or to notify you when a cookie is being sent. However, please note that disabling cookies may affect your ability to use some parts of our Service.

Types of Cookies We Use

Cookies can be categorized as either:

Session Cookies: These are temporary and are deleted once you close your web browser.
Persistent Cookies: These remain on your device even after you go offline and are used to remember your preferences for future visits.

We use both session and persistent cookies for the following purposes:

1. Necessary / Essential Cookies

Type: Session Cookies
Administered by: Us
Purpose: These cookies are necessary to provide you with services available through the website and enable key functionalities. They authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services you have requested cannot be provided.

2. Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies
Administered by: Us
Purpose: These cookies track whether you have accepted the use of cookies on our website.

3. Functionality Cookies

Type: Persistent Cookies
Administered by: Us
Purpose: These cookies remember choices you make on the website—such as login details or language preferences—to provide a personalized experience and prevent you from re-entering preferences on each visit.

4. Tracking and Performance Cookies

Type: Persistent Cookies
Administered by: Third Parties
Purpose: These cookies gather data on website traffic and user interaction. The information collected is often linked to a pseudonymous identifier, helping us understand how visitors engage with the site. These cookies may also be used for A/B testing of ads, pages, features, or functionality to evaluate user responses.

You can also opt out of targeted advertising by visiting the following services:

Perfect Audience
AdRoll
Google AdWords and their partners

Use of Your Personal Data

We may use your personal data for the following purposes:

To provide and maintain our service, including usage monitoring.
To manage your account and give you access to features available to registered users.
To fulfill a contract, such as delivering products or services you’ve purchased.
To contact you via email, phone, SMS, or push notifications about updates, service information, or security alerts.
To send you promotional content (e.g., news, offers, similar services), unless you opt out.
To respond to your requests or inquiries.

Sharing of Your Personal Data

We may share your information in the following scenarios:

With Service Providers: For service analysis, ads, contacting you, remarketing, or payment processing.
During Business Transfers: If we are part of a merger, sale, or acquisition, your data may be shared or transferred.
With Affiliates: Such as our parent company or subsidiaries—these entities must also honor this Privacy Policy.
With Business Partners: To offer you products, services, or promotions.
With Other Users: If you post or interact publicly (e.g., via social media or community features), your profile and activity may be visible to others.

Retention of Your Personal Data

We retain your personal data only as long as needed for the purposes described above.
We keep data to comply with legal obligations, resolve disputes, and enforce our policies.
Usage data is typically kept for a shorter time, unless it’s needed for security, functionality improvements, or legal reasons.

Transfer of Your Personal Data

Your personal information may be stored and processed at our offices or any other location where we or our partners operate. This means your data may be transferred and maintained outside your state, province, or country, where data protection regulations may vary.

By submitting your information and agreeing to this Privacy Policy, you consent to such transfers.

We take reasonable precautions to ensure your data is treated securely and in line with this Privacy Policy. No transfer of personal information will occur unless there are adequate safeguards in place to protect your data.

Disclosure of Your Personal Data

Business Transactions: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new entity. If this happens, you will be notified prior to the change, and the updated policy will apply.
Legal Requirements: Your data may be disclosed if required by law or in response to valid legal requests (e.g., from courts or government bodies).
Additional Circumstances: We may disclose your information in good faith when necessary to:
- Comply with legal obligations
- Defend our rights or property
- Prevent fraud or misuse of our services
- Protect user or public safety
- Limit our legal liability

Security of Your Data

We value your trust and are committed to protecting your data. However, no method of data transmission or storage is completely secure. We take commercially reasonable measures to safeguard your personal data but cannot guarantee absolute security.

Third-Party Service Providers

Our service providers may access your personal information only as needed to perform specific tasks on our behalf and are contractually obligated to maintain confidentiality and not use the data for other purposes.

Analytics

We may use web analytics tools to understand how visitors use our services. These tools help us improve user experience by collecting traffic data and analyzing trends. While we may use third-party analytics providers, you can choose to opt out of data collection through your browser settings or opt-out tools they may provide.

Children’s Privacy

homeproappliance does not knowingly collect personally identifiable information from anyone under the age of 13. Our services are not directed to children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us. If we discover that we have collected personal data from a child under 13 without verified parental consent, we will take steps to delete that information promptly.

For users between the ages of 13 and 18, we may limit how we collect, store, and use certain data. In some cases, this may limit access to specific features of our services. If consent is required based on your location’s legal requirements, we may request parental approval before collecting or using any such information.

Links to Third-Party Websites

Our services may include links to external websites not operated by homeproappliance. If you click a third-party link, you will be directed to their website. We recommend reviewing the privacy policy of every website you visit, as we do not control and are not responsible for their content, practices, or privacy standards.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page, with an updated effective date. In some cases, we may also notify users via email or a prominent service notice before changes become effective.

We encourage users to check this page regularly to stay informed about how we are protecting personal information. Continued use of our services after changes have been posted constitutes acceptance of those changes.

Disclaimer: Professional Consultation

homeproappliance provides appliance repair and related services. We do not provide legal, financial, medical, or other professional advice. Any guidance or communication provided—verbally, in writing, or through our services—is not intended to replace professional counsel. For such matters, please consult a licensed attorney, financial advisor, accountant, or healthcare professional as applicable.

You assume full responsibility for any decisions made or actions taken based on information or services connected to Appliance Services. Any reliance placed on such materials is strictly at your own risk.

Errors, Corrections, and Modifications

While we strive to ensure accuracy and reliability, homeproappliance does not guarantee that our website or services will be error-free or free from harmful components. We also do not warrant that the content provided is entirely accurate, complete, or current.

We reserve the right to modify features, update content, or correct errors at our sole discretion without prior notice.

Contact Us

If you have any questions about this Privacy Policy or our practices, you may contact us:

By mail:
454 South Broadway, Yonkers, NY 10705

Home Pro Appliance